• Privacy

    Data protection provisions

    Updated, 20 January 2011

    These data protection provisions explain how your data are acquired, used and safeguarded. Your access to our websites and the use made thereof are governed by the terms and conditions set out below. If you visit and consult this website, you agree unreservedly to these data protection provisions. We only disclose personal data to third parties in cases where laws or regulations make this imperative. We comply with the statutory provisions on data protection.

    Access data records

    When you access Romande Energie websites, specific cookies or web bugs may be used to record data of a non-personal nature about the use of this website. In addition, the following access data are stored in a log file for data security reasons:

    • IP address
    • Date and time of access
    • Name of data file retrieved
    • Access status (e.g. OK, partial content, document not found)
    • Site from which access was obtained
    • Top-Level Domain (e.g. *.ch, *.fr, *.com)
    • Web browser used
    • Operating system used

    These data are protected against unauthorised access and will not be disclosed to third parties. No evaluation relating to particular individuals is made.  Romande Energie evaluates data solely on an anonymous basis and for statistical purposes, for instance to ascertain how many times the site was accessed on a particular day. Romande Energie does not process any data relating to particular individuals on its websites, unless such data are intentionally transferred to it by the user.

    Protection and use of your personal data

    When an electronic contact or communication takes place, your data will in principle be transferred via a public network that is accessible to everyone. In addition, the data may, under certain circumstances, be transferred across national borders even if the sender and addressee are located in the same state. In so far as individual data packets are transmitted in an encrypted form, the sender and addressee remain unencrypted. The possibility that data sent in this way may be seen by third parties and the contact made with us emulated cannot be ruled out. We cannot therefore accept any liability or responsibility in this regard.

    Discretion in communication by e-mail cannot be guaranteed for reasons inherent in the system. We therefore do not accept any orders for business procedures or transactions (e.g. conclusion of contracts) via this medium.

    To safeguard the security and confidentiality within Romande Energie of the personal data recorded by us online, we use in particular data networks that are equipped with standardised firewalls and password protection. Access to the personal data is reserved for those Romande Energie staff members who can demonstrate a need to know and who have been trained in the use of sensitive data. Although we cannot guarantee that the data do not reach the wrong recipients, are not lost, misused or modified, we do use our best endeavours to prevent such problems. As the World Wide Web is accessible to the general public, Romande Energie cannot give any guarantee or accept any liability for such problems or faults.

    In all cases, we take all appropriate measures to ensure that personal data cannot be seen by third parties. This does not extend to partners who provide services for you on our behalf. We seek an assurance from our partners that they comply with equivalent data protection provisions.

    We only record personal data that are transmitted to us for special, limited purposes. For example, recorded personal data may be used to supply products or services for your benefit, to present products and services that are of interest to you or simply for communication for any other purpose whatsoever. We only retain personal data for as long as this is necessary for the purposes described and always in a manner compliant with any applicable legal secrecy obligations.

    Links to other sites

    The data protection provisions explained above are applicable only to our own websites to the exclusion of third party websites. We may set up links to other websites that we believe to be of interest. However, given the nature of the World Wide Web, we cannot guarantee in every respect a high standard of all the linked websites nor can we accept any liability for websites for which we are not responsible.


    Romande Energie reserves the right to alter its websites at any time and without prior notice.

    Other legal notes

    You will find other legal notes here.

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    Rue de Lausanne 53 - 1110 Morges
    Phone number +41 848 802 900 / from Monday to Friday 7:30am – 5:30pm

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